Terms of Service

Last Updated: December 30, 2024

1. Acceptance of Terms

Welcome to Wedigma. By accessing or using our website (wedigma.com) and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you ("Client", "you", or "your") and Wedigma ("we", "us", or "our"). We reserve the right to modify these Terms at any time. Your continued use of our services after changes constitutes acceptance of the modified Terms.

2. Service Description

Wedigma is an enterprise product studio providing software development, product design, cloud infrastructure, and digital growth services. Our services include but are not limited to:

  • Product design and user experience (UX/UI) design
  • Web and mobile application development
  • Cloud infrastructure and DevOps services
  • API integration and middleware development
  • Digital marketing and growth optimization
  • Technical consulting and product strategy

Specific services, deliverables, timelines, and pricing are defined in individual project agreements or Statements of Work (SOW).

3. Engagement and Project Terms

3.1 Project Agreements

All client engagements are governed by a written project agreement or Statement of Work that includes:

  • Scope of work and deliverables
  • Project timeline and milestones
  • Pricing and payment terms
  • Client responsibilities and dependencies
  • Acceptance criteria for deliverables

3.2 Client Responsibilities

Clients agree to:

  • Provide timely feedback, approvals, and required information
  • Ensure availability of key stakeholders for meetings and reviews
  • Grant necessary access to systems, accounts, and resources
  • Review and approve deliverables within agreed timeframes
  • Comply with all applicable laws and regulations

3.3 Project Changes

Changes to project scope, timeline, or deliverables require written approval through a Change Order. Additional work resulting from scope changes will be billed at our standard rates or as mutually agreed.

4. Payment Terms

4.1 Pricing and Invoicing

  • All fees are specified in the project agreement or SOW
  • Pricing may be fixed-fee, time & materials, or retainer-based
  • Invoices are issued according to the agreed payment schedule
  • Payment is due within 15 days of invoice date unless otherwise agreed

4.2 Late Payments

Late payments will incur a late fee of 1.5% per month (or the maximum permitted by law) on the outstanding balance. We reserve the right to suspend work on overdue accounts until payment is received.

4.3 Expenses and Third-Party Costs

Unless otherwise agreed, clients are responsible for reimbursing reasonable project-related expenses including hosting fees, software licenses, stock assets, and third-party services.

5. Intellectual Property

5.1 Client-Owned IP

Upon full payment, clients own all custom deliverables created specifically for their project, including:

  • Custom code written for the project
  • Design files and visual assets
  • Documentation and specifications

5.2 Wedigma-Owned IP

Wedigma retains ownership of:

  • Pre-existing tools, frameworks, and libraries
  • Reusable code components and templates
  • Internal processes and methodologies
  • General knowledge and experience gained

Clients receive a license to use our tools and frameworks as part of project deliverables.

5.3 Third-Party Components

Projects may include open-source software, third-party libraries, and licensed assets. These remain subject to their original licenses. We ensure compliance with all license requirements.

5.4 Portfolio and Marketing Rights

Unless explicitly restricted in writing, Wedigma may use completed projects in our portfolio, case studies, and marketing materials. We will not disclose confidential business information without permission.

6. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. Confidential information includes:

  • Business plans, strategies, and financial information
  • Technical specifications and source code
  • Customer data and user information
  • Any information marked as confidential

Confidentiality obligations survive project completion for 3 years unless a separate NDA specifies otherwise.

7. Warranties and Disclaimers

7.1 Our Warranties

We warrant that:

  • Services will be performed with professional skill and care
  • Deliverables will substantially conform to specifications in the SOW
  • We have the right to provide the services and grant licenses
  • Work will not infringe third-party intellectual property rights

7.2 Warranty Period and Remedies

We provide a 30-day warranty on deliverables for defects in materials and workmanship. Our sole obligation is to correct or re-perform defective work at no additional charge. This warranty does not cover issues caused by client modifications, third-party changes, or changes in the operating environment.

7.3 Disclaimer

EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET ALL CLIENT REQUIREMENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our total liability for any claim arising from services shall not exceed the total fees paid by the client in the 12 months preceding the claim
  • We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or lost data
  • We are not liable for delays or failures due to circumstances beyond our reasonable control (force majeure)

These limitations apply regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise.

9. Indemnification

Client agrees to indemnify and hold Wedigma harmless from claims arising from:

  • Client's use of deliverables in violation of law or third-party rights
  • Client-provided content, data, or materials
  • Breach of these Terms by Client
  • Unauthorized modifications to deliverables

10. Termination

10.1 Termination for Convenience

Either party may terminate a project with 30 days' written notice. Client remains responsible for:

  • Payment for work completed through the termination date
  • Reimbursement of non-cancellable expenses
  • Termination fee equal to 25% of remaining project value (if applicable)

10.2 Termination for Cause

Either party may terminate immediately for material breach if the breach is not cured within 15 days of written notice. Material breaches include non-payment, confidentiality violations, or failure to perform core obligations.

10.3 Effect of Termination

Upon termination, we will deliver work completed to date. Client receives rights only to deliverables that are fully paid. Confidentiality, payment, indemnification, and limitation of liability provisions survive termination.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt good-faith negotiation to resolve disputes. Disputes will be escalated to senior leadership for resolution discussions.

11.2 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will be conducted in English at a mutually agreed location or virtually.

11.3 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement, confidentiality breaches, or to compel arbitration.

12. General Provisions

12.1 Independent Contractor

Wedigma is an independent contractor, not an employee or agent of Client. We control the means and methods of performing services.

12.2 Assignment

Neither party may assign rights or obligations without written consent, except we may assign to affiliates or in connection with a merger or sale.

12.3 Entire Agreement

These Terms, together with project agreements and SOWs, constitute the entire agreement and supersede all prior communications and understandings.

12.4 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

12.5 Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

12.6 Governing Law

These Terms are governed by the laws of the jurisdiction where Wedigma is registered, without regard to conflict of law principles.

13. Contact Information

For questions about these Terms of Service, please contact us:

Wedigma

Email: legal@wedigma.com

Website: wedigma.com

Contact Form: wedigma.com/contact

These Terms of Service are effective as of December 30, 2024 and supersede all prior versions. By using our services after this date, you agree to be bound by these Terms.